20 Basic Mobile Phone Problem — DIY Methods to Solve them

20 Basic Mobile Phone Problem — DIY Methods to Solve them

Technology is becoming more adverse, and we are stepping towards a world where everyone is connected through different online platforms and gadgets. We are all surrounded by technology, from fans to phone, everything. And, how people living at a distance are connected is via mobile phones. Thus, the mobile phone has become a very important part of our lives.

We can’t even step a little without our phone. A lot of important data can be stored on this small device. And, as time passes by, the big companies are trying their best to modify it even more. You can see the evolution from the 1900s till today. You can use your mobile for any emergency purpose and also for entertainment purposes. But, nothing comes with perfection, right?

Even with so many advantages, there are also some disadvantages of this technology that we face. Cyber hacking is always in the news, and this is also a risky disadvantage. Similarly, mobile phones also come with some defaults, and we will discuss these defaults with the solutions.

Common Problems and their Solutions

As already mentioned, you will also get some disadvantages with advantages, but it won’t always be perfect. You will face some common problems with mobile phones no matter what company phone you use. You can also contact your nearest service centre; for example, you must go to a Samsung service centre if you are a Samsung user. The problems with the solutions are discussed below:

1. Unable to download apps

You will often face the problem of apps not being able to download. And, you might see that while downloading, the app suddenly freezes or crashes. It might happen due to corrupted files or the presence of a bug in the app, or it might be possible that your phone is running out of space. Thus, it can be very frustrating at times.

To solve this issue, you have to clear the app from the app manager. You should not use multiple apps at the same moment. Further, you can also see if by restarting the phone, the problem is solved or not. Or else, you can either remove the battery or restore it to factory settings.

2. The phone has slowed down

This is a very common problem, and almost everyone faces this issue. Mainly the phone slows down due to new operating system updates, particularly on ageing phones or maybe because the RAM is full of unwanted apps or files.

The first thing that you can do to solve the issue is to close down the apps that you are not using and also clear the apps running in the background. Also, remove the photos to the cloud storage to free up the storage space. A new installation can also cause the problem, so remove the apps and see if the phone is running properly or not.

You can also store important files on Google Drive or in Dropbox, or even on your computer. And lastly, you can also restore the phone to factory data.

3. The charging port not working

You might face the problem that your charging cable and the port have worn down. The metal tabs where you plug in the charger have got damaged, and hence the charging port is not working. And due to this, you might face other complications, or even it can be the reason why your phone has slowed down.

Firstly, you need to clean the port with a soft brush or a soft cloth. If you figure out where the main problem lies, maybe in the broken charging port, then you are advised to consult any nearby service centre.

4. The battery is creating a problem

The battery problem is one of the most common problems that the user faces. It can be very annoying and frustrating. You might see that it takes a long time to charge fully or is dying too fast.

First, you need to check if the charger is appropriate for the battery or not. You can also reduce brightness and shorten the screen timeout settings to solve the issue. Always make sure to initiate the battery saving mode. Make sure that no other app is running in the background. Lastly, if nothing works, go to a nearby service centre to solve the problem.

5. The phone is getting overheated

You might see that after using your phone, the phone becomes very hot. This can be because of the battery issue. Overheating can severely damage your phone.

The only solution is that you have to keep the phone cool. If you see that your phone is too hot, switch it off and give some time to relax the phone. Keep your phone away from direct sunlight and place it somewhere away from the sunlight, like in a bag or in a pocket etc. Further, you must not use your phone until it is completely normal.

6. The frozen phone screen

Mainly in the old phone, you will see the frozen screen problem, or maybe on a full storage device. So, there are a lot of solutions that can help you out.

Firstly go with the easy one, restart your phone and see if the problem is solved or not. Otherwise, you can remove the battery and, after a few seconds, place it back and restart it. You will see the problem has been solved. In most cases, you don’t get the option to remove the battery.

So, in those cases, you have to follow some instructions depending on the type of phone you are carrying. Like, you need to hold the power key with the volume down key for at least 10-15 seconds until the logo appears.

7. SD card not working

Often you will see that due to an overload of files, you wish to move them to another place, that is, to the SD card. But, if your phone does not accept the SD card. This can create a big problem, but you can try to solve the problem.

It might be possible that your SD has an error that your phone has recognized. You have to connect the card reader with the computer or laptop and then format the SD at least two times. Finally, restart the mobile phone and insert the card again, and you will see that the problem is solved.

8. Having some default with Bluetooth connection

You will often see that your phone is not connected with a Bluetooth device and can take you to a very irritating situation. This issue is not that visible, and also it won’t create any other problem, but there are specific solutions that you can use to fix the problem.

It might be possible that it is not compatible with your phone. You can also place them next to each other so that obstruction does not arise. After attempting these fixes try to turn on the Bluetooth and see if the problem is solved or not.

9. The phone got wet

Accidents can happen anywhere at any time. It can be a very bad situation if your phone falls in the water and especially when it affects the display screen. Thus, it can start working abnormally. Water damage is one of the major damages, and you need to seek professional help.

Turn your phone off, use a cloth and dry your phone first. You are advised not to plug in your phone or try to fix it all by yourself. Take it to the nearest service centre, and they will replace the faulty parts.

10. Google Play Store is creating an issue

Android users frequently experience the Google Play Store default. It might be possible that Google Play crashes or does not download apps. Google Play Store crashes due to corrupt caches. People think that nothing can be done to solve the issues, and instead of trying to find solutions, they start panicking. Relax a bit because there are solutions that will help you to solve the problem.

First, to solve the downloading issue, you have to clean the Google Play Store cache. The procedure to do so is — go to the Settings option followed by the App option. Finally, open the Google Play Store and clean the caches.

Lastly, restart your phone to implement the changes. Or, you can also follow another way — you can open the Google Play Store and go to the Settings option, followed by Choose Clean History option. These two ways will solve the problem.

11. Message sending error

This is another problem that android users face. It might be possible that you wanted to send a message to someone but a notification “message not sent, touch to retry” shows up. Even after trying over and over again, the same message shows up, and it can be very annoying. Well, there is a solution that you can try.

First, make sure that your connection to the Wi-Fi or the mobile data is working properly. After that try to resend the message. If the problem is still not solved, try to restart your phone or even try to install another message service app.

12. Failure of synchronization

Often you might experience that while trying to sync your account to a particular app, it always fails. Even the app does not show the main cause of the problem, and thus you don’t know what you should do. Few more ways that can solve the problem.

You need to make sure that your internet connection is proper and also see if the sync is working well or not. You also have to verify your password. If none of the solutions works, you can remove the entire account from the device and add it again.

13. Connection issue

Sometimes you will see that you cannot connect to Bluetooth nor Wi-Fi. This is due to the connection issue. To solve the issue, you can try these steps.

You need to enable the Airplane mode for one min, and then try to connect it. You can also switch off the phone and again switch it on. These will help you to solve the problem.

14. The brightness of the phone is not working

Often the users have reported that although the brightness mode is high still the screen looks dark. There is a solution that will solve the problem.

You need to first go to the General settings followed by the Accessibility option. Then, you need to click on the Screen Adaptations option. You will see that you can adapt the intensity of the colour, and this will solve the problem. You will mainly experience this issue in the iOS processor.

15. Default in Control Centre button

Some Apple users have reported that the Control Centre option is not working or the home button is not working. It might be possible that it has frozen. Well, there is also a solution that will solve the issue.

You need to first go to the Settings option, and then to customize it go to the Control Centre option, or you have to delete the specific app. Then, finally, restart the device and turn on the option again. Now, you can add the app that you removed previously.

16. The speaker or the volume is creating a problem

Often the users have to face the problem of default volume or default speaker. You won’t be able to increase or decrease the sound. The problem can be fixed only by replacing the switch. Take your phone to some trustable service centre nearby.

17. Earphone is creating a problem

The earpiece can also be the reason why the receiver cannot hear the caller. There can be different causes why the error is showing up. For example, because of the resistance value, oxidation, bad/partial contact, tampered settings etc. But, certain solutions will help you to fix the problem.

You need to fix the resistance value that is between 25 and 35 ohms, and also cleans the oxidised surface. If still the error is not solved, then take your phone to the service centre.

18. Mouthpiece is creating problem

You might have faced the problem that when someone calls you it is difficult to hear the caller clearly. This is because of the default mouthpiece. You are advised not to panic as there are solutions that will help you to solve the problem.

You have to replace the mouthpiece. The reason for this default can be because of the resistance value. You need to reduce the resistance value below 600 ohms. The default can also cause oxidation, and then you have to clean the oxidized surface.

19. The keypad is not working

By using a keypad, you can interact with people. This is the only way, but this becomes very difficult if you have a faulty keypad. The only solution is to change the touchscreen. You can also take your phone to a trustworthy service centre.

20. Camera working abnormally

When you have a faulty camera, you might face some abnormality. Many users have also reported this issue. Well, this issue can be solved. You have to first disconnect the camera connector or flash custom OS, or get the latest updates. This will solve the problem, if not then take it to the service centre.


So, here we come at the end of the discussion. All the common problems and their solutions related to a mobile phone are given in detail. This will help you to solve the solution easily without any difficulties. If you face any further difficulties, do not forget to seek help from a reputable mobile repair professional.

Hi, I'm Raj Hirvate and I am a Tech Blogger from India. I like to post about technology and product reviews to the readers of my blog. Apart from blogging i'm a big Anime fan I Love Watching Naruto, One piece and Death Note.