Human resources are among the most important parts of any business. They handle a variety of things from hiring, to payroll, to training, and even handling employee questions and concerns. While their duties have remained similar, the processes in which HR professionals use and how they are structured has changed dramatically recently due to digital technology.
HR looks a lot different today than it did even a decade or so ago. But just how has digital technology changed HR processes and structure? Well, that is exactly what this article is going to take a closer look at. Read on to learn a few of the many ways that digital technology has changed HR.
An Influx of Different Tools to Use
The first way that technology has changed HR is due to the vast amount of tools that are used. There are electronic payroll systems, the ability to automate repetitive tasks and internet databases that all aim to make an HR professional’s day easier. Many of them are affordable or free and are constantly being updated.
These tools help save people a ton of time and allow them to do their work much more successfully. Another underrated part of these tools is that they can reduce the likelihood of human error, thus making the entire business more efficient.
These digital technologies have also shortened processes, and allow for HR to be a much less cumbersome and inefficient business area.
The Hiring Process Has Changed
As mentioned earlier, one of the most important aspects of HR is hiring. However, in recent years, the hiring process has changed dramatically. This is largely due to artificial intelligence. Applicant tracking systems that utilize AI have become common for companies to track applicants, as well as screen them.
Not only does this simplify the process and make it much quicker, but it also centralizes it. These can examine resumes and cover letters and categorize them before a human even sees them. The use of AI can also reduce unconscious bias and ensure no talented applicants fall through the cracks.
Not only is this more effective and efficient for the HR side of things, but also on the side of the applicants.
A Greater Focus on Remote Worker Management
Digital technologies, tools, and software have made working from home more viable than ever before. Remote work has taken off in a huge way throughout 2020 and 2021, and it isn’t going anywhere. Even once the pandemic is firmly in our rearview mirror, tens of millions of Americans are still likely to be working from home.
Because of this, HR has had to undergo a major shift with the transition into much more remote workers being in the workforce. A permanent remote work model introduces many changes to HR, such as how they will manage employees, how they communicate with them, and how remote workers are interviewed, hired, and trained.
While a majority of people still work in physical offices and workspaces, HR at every company needs to be aware of best practices when it comes to hiring and onboarding remote workers.
In conclusion, technology has had a large impact on the structure of HR as we know it, as well as the roles of HR professionals around the world.