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It has become very challenging for businesses to maintain effective business communication practices, especially with everyone working from home. From small organizations and startups to large corporations, poor communication policies can lead to a 50% loss in business profits, customers, and brand reputation.
This is the reason why organizations are now looking to have seamless and uninterrupted communication at low-cost. The best way to go about this is by getting a virtual phone system that can bring smooth connectivity, flexibility, and profitability for your routine operations.
If you are still unsure of getting a virtual phone, it is time to invest in a reliable virtual phone service.
Best Alternatives to Aircall
Aircall is a cloud call center software trusted by many companies. However, top review sites suggest Aircall to be an expensive option for small and medium-sized organizations. The cloud software also has a few limitations that can create hindrances for your business. Therefore, many companies are looking for a reliable alternative to Aircall.
So here, we have curated a list of top Aircall alternatives that businesses can use to streamline their communication processes.
1. Grasshopper
This is a virtual phone application offering communication solutions to businesses. The tool provides users with one professional phone number for existing cell phones or landlines.
Top Features
- The tool offers a full view of your business interactions across different channels.
- You can record professional messages for welcoming your clients along with replying via text messaging on your office number.
- The tool also allows you to send fax messages using a PDF attachment from your email.
- Grasshopper can help you make and receive calls using either a desktop or a mobile app.
- You can easily convert voicemail to text for reading them out without listening to it.
2. Phone.com
This is a popular virtual software used by companies to configure their phone systems quickly and easily. The tool also allows you to block calls by simply adding the blocked number into your phone account.
Top Features
- The tool sends a notification every time a user gets a new incoming call.
- You can also route the call depending on the time and day you receive the call.
- The tool allows you to easily send and receive SMS on local numbers across the globe.
- You can create and organize your groups and extensions with Phone.com, along with setting your own unique caller ID.
- You can sync your address book with this application.
- You can also personalize your call with messages, voices, greetings, and music.
3. Justcall
This online phone system is extensively used by businesses to get phone numbers in over 60 countries. The software also helps users make and receive calls from the desktop web browser.
Top Features
- Your Justcall phone number easily allows you to send and receive messages.
- The tool helps you in collaborating with your team. You can assign phone numbers and analyze all your call logs and recordings efficiently.
- You can seamlessly route calls to all your employees.
- This Aircall alternative also allows you to send SMS using your JustCall number.
- You can swiftly port your local or toll-free number using JustCall.
- Justcall allows you to set up distribution or routing rules for all your phone numbers efficiently.
- It offers complete details about the date, time, duration, as well as the caller ID.
4. Telzio
If you are looking for a simple business phone service for transferring your call to others, then Telzio is your ultimate tool of choice. It is one of the best Aircall alternatives for using live call data to track call center activity in real-time.
Top Features
- Telzio provides flexible phone options that can be used by a remote user and office staff alike.
- It also provides the do not disturb on the phone.
- The tool allows you to set up call queues for easily handling inbound callers.
- Telzio also offers remote configuration to troubleshoot from location.
- The tool allows you to create a dedicated conference line with little to no effort.
- You can also customize a toll-free number using Telzio’s dashboard.
- The tool efficiently translates your voicemails to the text version.
5. CallHippo
As a specialized vendor in phone system requirements, CallHippo provides world-class VoIP solutions offering better end results. The tool largely caters to small, medium, and large-sized businesses as well as startups. AirCall, on the other hand, usually targets freelancers and business enterprises alone.
Top Features
- The tool is a robust interface with neat architecture.
- CallHippo offers its users virtual mobile number options to 50+ countries.
- It offers cost-effective and affordable user plans compared to Aircall.
- The tool also provides customer support through phone, live chat, ticket, and training.
- You can easily reach out for any kind of support using CallHippo. It is far more user-friendly than AirCall.
Conclusion
Virtual telephony looks like the future of business communication. Getting a cloud call system is mandatory to help your organization reach heights of corporate success.
Aircall has a set of limitations that has forced users to opt for its alternatives. One of the biggest setbacks is the price factor, which is a sensitive issue for most businesses. The above-mentioned Aircall competitors have satisfied many businesses.
