A business cannot operate without any means of contact. There must be various ways for their clients to contact them, such as through email or via phone call. Phone numbers are typically displayed on their website, yellow pages, or business cards to answer inquires and address concerns by interested callers or prospects.
Toll-free numbers are commonly used by businesses as customer service hotlines. Customers can call a toll-free 800 number without being charged landline or long-distance fees. It’s indeed essential to have a toll-free 800 number for your business, and here are the reasons why:
More Customers
Toll-free numbers have different area codes, such as 800, 833, 844, 855, 866, 877, and 888. Thus, having a toll-free number for your business is an excellent way for customers to reach you directly. Moreover, you can help them expediently with their concerns and queries while improving your sales. You can get a toll-free number by working with trusted telecom carriers such as kall8.com. These global carriers will help you activate your toll-free number right away.
Great Marketing Strategy
It’s easier to remember businesses with phone number patterns or vanity toll-free numbers. For instance, if your company sells electronic devices or gadgets, you can choose a vanity number that reflects your products or brand, such as 1-800-GADGETS.
A significant benefit of getting a toll-free number from a reputable service provider is the availability of add-ons, such as text messaging using toll-free numbers and call analytics. These additional features can greatly help you communicate with your target audience using numerous options.
Convenient Order Placement
If you’re already receiving lots of phone orders, getting a toll-free number is necessary for smooth and fast transactions between your company and the customers. This also means that you’re ready to grow your business by accommodating more calls and orders. While getting a toll-free number is already helpful, it will also be beneficial to start a live chat support on your website to help reduce the number of calls you receive on your toll-free line.
Ability To Track Ad Campaigns
Since digital marketing is currently growing rapidly and nearing its peak, tracking ad campaigns has become more challenging. The good news is—you can use toll-free numbers to track and analyze your ad campaigns. For instance, you can use one toll-free number for your billboard ad, one for your website, and another for your yellow pages ad. This way, you can easily track each ad’s performance by checking your call logs and customer inquiries through your online management page.
Boost Brand Image
Having a toll-free number will help you boost brand affinity. It will also give the impression that you are running a well-established and reputable business. Customers will always go for a company with a toll-free contact number than those without it. It makes a company even more trustworthy and accessible.
To boost your brand image, make sure that you also provide superb customer service so that your clients will stay loyal to your company in the long run.
Maintain Lasting Customer Relationships
Running your business becomes a lot faster and easier if you have a toll-free number, along with other means of communicating with your customers. It is also noteworthy that toll-free numbers are transferrable. This means that you can transfer to another location or change your device without the need to change your number. All you have to do is add more extensions to your phone number as your business grows.
By doing so, you can stay in touch with your loyal clients and establish good relationships with future customers.
Conclusion
The bottom line is—getting a toll-free number will not only attract customers, but also improve their experience, increase qualified leads, enhance your marketing strategies and increase sales.
Additionally, it allows you to track your ad campaigns, seamlessly port your number, and boost your brand image. More customers will be drawn to your business because they will perceive your company as legitimate, dependable, and customer-oriented.
The competition is fierce when it comes to business and marketing. With toll-free numbers, you are one step ahead of your competitors—plus, running your business will be easier for you and your employees.