By 2023, 41% of businesses expect to have adopted the hybrid working model, in which employees spend some time in the office and some time working remotely. However, despite the
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Owning a business is terrifying and exhilarating all at the same time. The fun part is that you can do something you love while making money. You are your own
There are many things to consider when you're looking for a suitable place to start or expand your business. Many startups fail to survive where there are high barriers to
The way customers interact with software has changed significantly in the current era. When customers purchase or subscribe to a software-as-a-service (SaaS) product, there's a certain expectation involved in the
A lot of people would have seen some major changes when it comes to their working situation. Due to the Covid-19 pandemic, there aren't many people who were not majorly
Data is one of the most valuable resources in any business, but it can be difficult to access and understand. If you don't know how to collect and analyse relevant
Call centers are interested in implementing various tools and programs to make their daily operations more efficient. The interactive voice response system is a tool that is definitely worthy of
Nothing is more empowering and liberating than having the chance to publish your book and watch it become a bestseller. Whether you want to cover an industrial niche, give your
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Customer satisfaction is one of the most valuable parts of any company or business. And to achieve that, good customer onboarding is crucial. But what is customer onboarding? Simply put,,