How to Fix Netflix error code: m7353-5101 in 10 Steps?

error code: m7353-5101

Often it happens that while you are surfing through Netflix, you are entrusted with Netflix error code: m7353 and you do not have any recourse to get rid of it. For this, first we need to know a little about it as to what this error is and how is it caused?

What is Netflix error code: m7353-5101?

This error particularly comes due to the browser extension and it if is removed you can very well browse Netflix without any issue or any inconvenience.

How Do You Get To Know Error m7353-5101 Occurred?

When you are watching a movie or a series, unexpectedly this sort of error comes-

Unexpected error. There was an unexpected error, please reload the page and try again! Whoops! Something went wrong.

These messages often pop up to make you recognize the problem you are facing is related to error code m7353 -5101.

Now, to get rid of the error, you need to do the following-

1. Update Web Browser Version

By default Browser I will recommend using Google Chrome. It is because Google Chrome is the trusted and most reliable browser for using Netflix. You can also use the internet explorer too.

Updating the Browser is important because when you update your Browser, Netflix itself updates frequently to the latest version.

2. Update the windows

Next solution may be to perform a windows update in order to get rid of the issue. If still the issue is not resolved, you can try the next fix.

Step 1: Click on “Start” and head to the Settings icon.

Step 2: While in Settings, click on the “Updates & Security” option.

Step 3: Now, from the left panel, go to “Windows Update” and hit on “Check for Updates” in the Windows update pop-up window.

Step 4: A new window pops-up telling that the updates have begun showing the progress bar of the installation.

Step 5: Restart your PC once you see the message on the screen instructs to restart the computer to complete the installation process.

3. Rebuild Boot Configuration Data File

Click Next when you see the first screen after booting your computer from the bootable USB medium.

You will see the Install now But, you should not press the Install now button. You need to press the Repair your computer link that is on the lower-left corner instead to continue.

  • Go to TroubleshootAdvanced options > Command Prompt.
  • Choose the account you are using to continue.
  • If you have set a password for your computer, input it to continue.
  • Type in the following command and press Enter:

Bootrec /rebuildbcd

  • When a Windows installation is found, you need to press Yon the keyboard to let it boot from the list. This will rebuild BCD.
  • When the operation completes, you need to type in bootrec /fixmbr and bootrec /fixboot successively and press Enter after each command.

After following the steps given above, restart your computer to get rid of the issue.

4. Run Windows Startup Repair

  1. Go to Repair your computer to enter WinRE.
  2. Then, you should go to Troubleshoot > Advanced options > Startup Repair.
  3. Windows will begin to diagnose your computer automatically. When the process ends, your computer will restart automatically.

See if the issue is solved or not, if not, try the next fix.

5. Perform Windows Reinstallation

Set your computer to boot from the bootable USB drive.

  1. When you see the first page after booting, click Next to continue.
  2. Click Install now.
  3. Since your operating system has already been activated, you can click the I don’t have a product key link to enter the next page.
  4. Select your needed operating system and press Next.
  5. Check I accept the license terms.
  6. Click Next.
  7. Select Custom: Install Windows only (advanced).
  8. On the following page, you need to select the drive you need to install Windows 10. Usually, it is Drive 0. Just select it and then click Delete to remove the partition from the hard drive.
  9. Click OK
  10. Choose the empty partition.
  11. Click Next.
  12. The Windows reins

6. Disable extensions on browser

Putting extensions out of action in chrome can also help to fix the error. It would help if you did is open chrome browser on your screen,

  • click on the three dots at the end of search bar there you will see an option of more toolstap on it and you will get sub-options, select extensions from there.
  • Now all the extension you have in your pc will appear on the screen. Disable extensions one by one to find out which extension is causing the error.

Now, you need to find out which extension is causing problem to your device. For this try disabling extensions one by one and see if it is causing any issue or not. If not, then try with the next one. By following this procedure, you will get to know if any extension is causing any trouble or not.

It is also possible that more than one extension is causing the problem, so sometimes you have to disable all of them to get your problem fixed. Again if you don’t want to get in trouble, then you can also delete the extension permanently if there is no use to any of you.

It is seen that sometimes the browser extensions cause a lot of problems thus, it is better to remove or disable them to get rid of the error. Right-clicking on the extensions and then hit the Remove from Chrome button or Remove on other search browsers

7. Disable security software

  • To turn off the Firewall, right-click on the CA Shield icon in the system tray, click My Internet, then click Disable Firewall.
  • To turn it back on, right click system tray icon, click My Internet, then click Enable Firewall.
  • To temporarily disable the Antivirus, right-click the CA Shield icon in the system tray, click My Computer, then click Enable Snooze.
  • Enter the snooze time in minutes (up to 999, approx 16 2/3 hours) in the box and click Snooze.
  • To end snooze, follow the same procedure and click Wake Nowon the page for entering snooze time.
  • To disable Antivirus on a longer basis, double-click the CA Shield icon in the system tray.
  • When Security Center comes up, click Update Settings in the My Computer tab.
  • Then click the red X next to Auto Scan.
  • To re-enable, follow the same procedure and click the green checkmark.

8. Switch internet connections

Sometimes, your internet connection is not stable, which leads to Netflix not working properly. For this, the best possible solution is to change your internet connection to have a stable connection and get rid of the Netflix error.

9. Clear cookies on Netflix

Now, another solution can be to clear cache or cookies in relation to Netflix and get rid of the issue. To do this, you need to do the following-

  • You need to enter com/clearcookies; after you enter this site, you will see the Netflix sign-in page on your screen where you have to enter your account details like your username and password that you already have.
  • After signing in, all cookies that were creating inconvenience would be removed.

So by this simple method, you can get rid of error m7353-5101.

10. Contact Netflix

When any of the steps mentioned above do not lead you any results then the possible solution left is to contact the Netflix customer care services. They have the requisite knowledge to deal with the error and give you solutions to get rid of them. So, when the above mentioned steps do not work efficiently, the only resort is to contact customer care services.


Now, you see these are the possible solution or the method to get rid of the Netflix error and to enjoy the browsing easily and without any interruption or any inconvenience. Not only this, these methods and fairly simple and will not let you cause any trouble in performing these tasks. But make sure to follow each and every step with care and caution and not skip any of the steps for better results. So, all your issues will be solved and you will be able to enjoy Netflix without any issues.