Contents
Steam is one of the most popular digital platforms in the gaming world. If you are not satisfied with a game, you can even return it on this platform. In this guide, let’s find out how to return a game on Steam.
Steam Games
Developed by Valve Corporation, Steam is a digital distribution service. Steam used to provide game updates during the initial days. However, this platform became popular for game streaming.
Steam is available for different platforms like macOS, Windows, Linux, iOS, and Android. According to an official report, Steam had over 34,000 games with over 132 million monthly active users in 2021.
Can I Refund a Game on Steam?
Even though Steam has thousands of PC games, it didn’t have a refund policy for a long time. However, the popular digital distribution service introduced a way to return PC games. That means if you are not satisfied with your game purchase, you can request your money back.
Returning a game on Steam is relatively easier than PlayStation or Xbox. Besides games, you can also request the return of preorders, in-game items, DLC, and unredeemed gifts. In this case, these items have to meet specific parameters:
- You have to submit the request within 14 days of the purchase.
- You have to purchase the game through Steam. This policy doesn’t apply to games from a third-party website.
- If you want to return subscriptions or in-game purchases, you have to submit the request within 48 hours.
- Besides 14 days of the purchase, the game’s playtime has to be only two hours.
How to Return a Game on Steam?
If you want to return a game on Steam, you have to follow some easy steps. Keep reading to learn how to conduct this procedure:
Step 1: First, log into your Steam account.
Step 2: Once your dashboard is opened, go to the top-left corner and click on the ‘Help’ option. From the drop-down menu, select Steam Support.
Step 3: On the next page, select the ‘Purchases’ option.
Step 4: After that, pick the game you want to return.
Step 5: As the next page appears, select the ‘I would like a refund’ option.
Step 6: Steam will offer to fix the gameplay or technical issues. Here, you have to select ‘I’d like to request a refund’.
Step 7: Next, you have to choose the payment method. You can either choose your bank card or Steam Wallet.
Step 8: Steam will ask you the reason you are requesting a refund. Choose one before selecting the ‘Submit Request’ option.
Step 9: Wait for the approval. If you meet all the requirements, Steam will approve your refund request within a week.
Conclusion
If you have been wondering how to return a game on Steam, the process is quite easy. However, you have to meet the basic requirements to return the game to this platform. Besides a PC game, you can also refund in-game items.
FAQs
Yes, you can refund a game on Steam within 14 days of the purchase.
If you want to return a game on Steam, you have to make the refund request within 14 days of the purchase. Besides that, you can only return the game if you have purchased it from Steam.
Yes, you can refund in-game purchases on Steam. However, you have to request a refund within 48 hours of the purchase.