Within the universe of an organization, certainly, one of the most important professionals in the business management process is the business administrator. As such, it is your duty to know the skills of the manager that are key elements in building the results of a business and that can also make you have an upward and successful career. Zoetalentsolutions carries out a range of training courses such as personal development courses, Hr training courses, administration courses, etc. These courses help you improve your personal development and company performance. If you would like to improve your personal skills then Check out here
In this sense, according to the American writer Robert Katz, there are three types of basic administrative skills, that is, which are essential in the daily life of every management professional. Next, I will present each of these concepts in detail so that you can understand how these different skills can add value to your work and help boost your results in the company.
Read on, learn more on administrative skills and see practical tips on how to improve your performance and become an extraordinary administrator.
Meet the Three Skills of the Administrator
The below mentioned are some of the important administrative skills. Let us learn more about them in detail.
It consists of the set of technical knowledge that the administrator has and that makes him an expert in a certain area. They may have been acquired through their practical experiences, as well as through academic training, and specific courses focused on a specific segment of activity.
Technical skills help in carrying out all types of tasks, from the most operational to the most strategic. They also make it possible to carry out activities that have a well-defined routine, that is, that follow standards that are also technical and that need to follow a certain logical coherence in their execution. Examples of this are administrative activities related to the finance or personnel department .
Companies are formed by people and for people. Thus, however industrialized and technological they may be, their human capital will always be their greatest competitive advantage. Therefore, competence in interpersonal relationships is one of the manager’s skills that most makes a difference in his business management and in achieving effective success in his work.
In practice, human skills help in the leadership of employees, in more assertive communication, in managing expectations, in the correct delegation of tasks, in the negotiation and feedback processes , as well as in resolving conflicts in the team , solving problems jointly. and boosting professional results.
Therefore, a manager who has a well-developed administrative skills and relational side is much more likely to be successful in his actions in the company, as he can have a global view of the role and importance of each professional in building the results and making them give their time. best. In practice, this means that you have the ability to relate positively to the people around you and to inspire them to grow, develop and go beyond.
In addition, the manager with good administrative skills knows how to talk, charge, delegate tasks, develop the potential of employees, stimulate their good performance and captivate their motivation, dedication and engagement. He also has emotional intelligence to deal with the different types of personalities that pass around him, as well as to remain firm, optimistic and resilient in times of difficulty.
Furthermore, it has the wisdom to listen in essence to its professionals and to seek, as far as possible, to understand and meet their career aspirations. With this attitude, he manages to win people’s respect and empathy and inspire their technical, emotional and behavioral development. Consequently, it is also able to encourage its team to collaborate in a spontaneous and continuous manner for the effective achievement of extraordinary results.
As they are complementary, conceptual skills could not be left out of this triad of skills that every manager needs to have in order to build a successful career. For this, it is necessary to have a systemic vision and to know how to see with intelligence and assertiveness the information that is contained in the whole.
In practice, these conceptual skills and administrative skills relate to the manager’s ability to analyze situations, diagnose the moment of the company and the market, identify opportunities and threats and, especially, to make the best decisions for the organization.
In this sense, leaders are those who must have these concepts in order to have a more accurate strategic vision, as it is this skill that will make all the difference in the management of the company and in achieving its goals and objectives .
But which of these skills is the most important?
I imagine you’re wondering about that. Well, all these skills mentioned above are essential for the administrator to be able to do a good job and develop consistent results. In short, all are essential! For this reason, it is essential to have technical knowledge about the activities you perform daily, in order to always perform them with mastery, expertise and assertiveness.
However, without the manager’s ability to deal with people, every effort can be put to waste, since it is the alignment between the interests and expectations of the company and the team, and vice versa, and, of course, human management leader who truly brings a competitive edge to the business.
Another key point here is the ability to make decisions according to the timing of the moment and to develop effective strategies that help to solve problems and boost the company’s results.
At the end of the day it is the union of all skills that makes the work of a single, differentiated and successful administrator. I say this because, in the daily reality of many organizations, we see many professionals who are not yet complete, that is, who do not have all these key competences fully developed. This is something that ends up causing difficulties in important aspects such as the management of people and processes.