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JD.com is a retailing powerhouse that derives its innovative attitude and its constant push for improved customer service and experience from the values that have been instilled by company founder Richard Liu. The years since he founded the organization have seen tremendous growth and JD is now the largest retailer in the e-commerce sector of China. The firm is known for many initiatives in recent years that have been aimed at continual efficiency and logistical capability increases. This has been accomplished through many methods as well as many valuable partnerships. Richard Liu and his team are always working on new ways to get JD.com customers the products and services that they need and get it to them rapidly. There seems to always be someth8ing exciting going on at JD and these are a few of the biggest recent stories.
JD Continues To Innovative Through The IoT
The IoT and AI are technologies that Richard Liu innovated in early on with his JD.com business model. The firm has embraced these types of innovative technologies and this has helped in the creation of the futuristic logistical and supply systems that are used to great effect. Company officials recently announced the most recent project that will be utilizing the technology of the IoT. This project involves housing solutions that utilize smart tech. Branching into this area is an excellent demonstration of the diversified business model JD has adopted to great effect. Smart living models are becoming increasingly popular in the Chinese market so it is no surprise that an innovative force like JD would want to get involved. The firm has a goal to make the convenience of smart home living a possibility for thousands across the Chinese market. The Chinese real estate industry has been looking at the implementation of smart tech into homes as a way to inject some new excitement into the market. Many of these firms have partnered with JD in this venture. JD is providing the use of its innovative IoT technology.
The Extensive JD Supply Chain Gets Another Boost
JD.com has become quite legendary for using creative solutions to increase the supply chain options that the e-commerce giant can offer to its customer base across China. One of the most effective strategies these last few years has been the firm’s efforts to partner with the brick and mortar’s of China in a collaboration that expands the JD offering while pumping new life into the traditional shops that still operate out of a physical location. At the current moment, there are some 20 thousand retailers from the offline realm that are linked in with JD. This impressive list of retailers is spread across fifty-four of the cities of China. JD has brought in significant benefits based on this program with these traditional retailers. The available supply chain has been increased and JD has been able to offer a wider range of product options. These partner businesses are getting a great bump in their sales and the customer are the ones that benefit the most of all by being offered expanded options. Going this route allows JD to get the closest available products shipped to customers and the organization is able to often skip the warehouse process altogether. This is a major boost in efficiency for everything that JD does.
These are just a few examples of the exciting news that is going on at JD as of late. This dynamic retailer is always working on the next exciting development that can add further to legendary customer experience. These are two examples of this philosophy in action.
Image Credits – Products.org
