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Since the COVID-19 pandemic, e-commerce has skyrocketed. As people got used to ordering their household essentials online, they continued using this convenient method even after the world returned to its new “normal.”
In fact, statistics show that e-commerce sales are a massive portion of retail purchases across the globe and are projected to keep growing. As of 2020, online sales made up nearly 20% of commerce, up from 13.6% the previous year.
With so many people buying online, it’s “safe” to say that e-commerce is somewhat safe. But any time you put your sensitive data on a device connected to the internet, you’re taking a risk.
Security Measures Are in Your Favor
When you buy something online, hackers have two central openings to access your data: your computer and the retailers. There are other potentially risky areas between these two openings, like your bank or credit card giving the funds and the financial institution receiving the money.
For the most part, you can confidently spend your money knowing it’s likely safe. Security regulations and encryption have significantly reduced the risk of breaches and hacking.
In the UK, e-commerce regulations initiated in 2002 stipulate that online retailers of any size must disclose vital details. A website should include the company’s service provider and address, how to contact the business, a VAT number, and a registration number. If you don’t see all of that information posted, don’t shop at that business.
Fraud, Phishing, and Other E-Commerce Concerns
It can seem like there are almost endless ways for fraudsters to try to get you to part with your money. Some scams are evident, but others are pretty hard to discern and can be scary.
Cybercriminals play on your emotions to get you to give them data you wouldn’t usually provide. They convince you to click on a link, or else your account will be canceled. They send emails thanking you for a purchase, and when you try to “dispute” it, you open a virus. More frequently, they set up fake retail sites, take your money, and then send you a fake product or don’t send you anything at all.
Protect Yourself: Know How to Spot a Scam and Keep Your Computer Safe
These common phishing and fraud methods are easy for criminals to get unsuspecting shoppers to open their computers up to malware or provide financial information.
To protect yourself, the first step is to invest in expert security systems, particularly if you have a business. Your clients’ sensitive data is your responsibility, and how well you protect your network can mean the difference between a lawsuit and a successful career. Check with the experts in your area who can handle a problem quickly. For instance, if you live in Perth, you’ll need an IT support Perth branch.
Whether a business owner or a personal shopper, you need to know how to spot a scam and train anyone connected to your network to do the same thing. Just because you’re not clicking on those links doesn’t mean someone else isn’t, and your devices will become the victim of those same cybercrimes.
As long as you’re careful and know how to shop with caution, online shopping is safe, easy, and, let’s face it, the way of the future.
