Communication with front line staff is more vital than ever in this unprecedented time. The ability to share real-time information, key updates and critical communications can prove difficult to certain organisations. The issue with frontline communication tends to come in organisations with a top-down approach to hierarchy. This means that core business updates tend to come from the top of the organisation and need to be cascaded down to front line workers, sometimes in a shop store or on a building site. The crucial issue arises when there is no means of communicating with these colleagues.
It’s not the easiest task to ensure good employee engagement across a large workforce spanning many different locations and working environments. Your staff will value different things, face different challenges and require varying amounts of information and communication. How do you ensure you’re giving everyone the support, tools, rewards and info that are going to make them happy and loyal employees for ever more?
Mobile Communication Is Key
StaffCircle is offering businesses of all shapes and sizes a free 90-day licence of its performance management software.
Any office-related businesses are being strictly encouraged to enforce a ‘work from home’ model (at least for those that can) and StaffCircle is giving businesses of all shapes and sizes a helping hand over the next 12 weeks.
The software’s communications module provides businesses with a way to create open, structured, 2 way communications with your employee base and potentially beyond. Users can be set up on the platform with an email or mobile number. This means, employees that don’t have a computer or access to email are no longer kept out of the loop with updates, news, alerts and notifications. Employees can get access to your content through mobile easily and engage with it in a intuitive way.
StaffCircle’s mission is to capture collaboration between staff, from top management and everyone in between. Complete transparency is also key but this doesn’t need to be a feeling of ‘snooping’ on staff to make sure work is being completed.
Mark Seemann, CEO explains, “You don’t need to be in the same room to directly engage with your staff effectively and if you do need to ‘keep track’ of them, get the right tools to help you do this, in real-time. You can still create a shared vision, motivate your staff, help them to achieve their objectives, set tasks and manage performance – now is the time to trust technology and put any prior nerves or uncertainties aside.
It’s not just about the here and now, it’s also about the progression and ability to reward staff for their achievements and success in their work, which is key to motivation especially at a time like this.